Use of Information

Publish and manage hotel listings
Process online bookings
Maintain transaction records
Calculate and deduct company commission
Process commission payments via cheque or net banking
Communicate important updates and policy changes
We do not sell or rent agent information to third parties.

Booking & Payment Process :-

All customer booking payments are deposited directly into the website owner’s official bank account.
Holy Sarovar deducts its agreed commission amount.
The remaining payment is released to the respective agent via cheque or net banking transfer, as per agreed terms.
Transparent transaction records are maintained for all bookings.

Hotel Images & Content Responsibility :-

Agents confirm that:
Uploaded hotel photos and content are genuine and authorized
They have legal rights to use the uploaded materials
Content does not violate any copyright or trademark laws

Confidentiality:-

All financial data, booking details, and business information shared between Holy Sarovar and agents remain confidential and are used strictly for operational purposes.

Policy Updates:-

Holy Sarovar may update this Agent Privacy Policy when required. Agents will be notified of significant changes through official communication channels.

Member Registration:-

If you opt to be a registered member of our website, information like name, address, telephone number, e-mail address, a unique login name and password are asked. This information is collected on the registration form for various purposes like

User recognition

To complete the travel reservations

To let us connecting with you for customer service purposes, if necessary

To contact you in order to meet your specific needs; and

To improve our products and services

To confirm your new member registration and each booking you do.

Safeguard Sensitive Information:-

Sensitive information like Credit/Debit Card and Net Banking Details are mainly collected by the payment gateways and banks and not by holysarovar. However, if still this information is stored on our site, it remains completely unshared and safe, excluding that if it has been shared with any third party by fault through you while browsing our website. Sometimes, such information is shared with certain third parties to process the Cashback offers & discounts, if applicable.

Automatic Logging of Session Data:-

We record session data of the users, which includes IP address, OS, browser software and the activities of the user on his device. We collect session data to evaluate user behavior. It helps us in identifying the problems with our servers and lets us improve our systems. This information does not identify any visitor personally and only examine the user’s rough geographic location.
Permissions Asked during holysarovar Mobile App Installation:-
When holysarovar.com app is installed on your phone, a list of permissions appears. Permissions that holysarovar requires are:

Device & App history:-

We need your device permission to collect details like OS (operating system) name & version, mobile network, preferred language, and few others. On the basis of these inputs, we optimize your travel booking experience.

Identity:- Through this permission, you allow us to get the info of your account(s) on your mobile device. This info is used to fill your email IDs automatically. It allows us mapping email ID’s of users to give them the benefits of exclusive travel discounts and cashback etc.

Location:- With this permission, you allow us for letting you know the benefits of ongoing specific offers on your location. When you launch holysarovar app for travel booking, we detect your location automatically and your nearest airport or city is auto-filled. For international journeys, this allows us calculating your time zone and providing information consequently.

SMS:- If you let us accessing your SMS, we read your SMS and fill the ‘OTP’ automatically while making transactions. This offers you a hassle-free booking experience and you don’t have to move out of the app for checking the OTP and then filling it.

Contacts:- If you let us accessing your contacts, we can invite your friends to try our app and also give them recommendations for various travel related services. These details will be stored on our servers and synchronized from your phone.

Device ID:- This permission helps us in identifying your Android ID through which we can exclusively recognize our users. It also lets us know your contact details through which we auto-fill specific details and guarantee a seamless booking experience.

Calendar:- This permission allows us putting a travel plan on your calendar.

holysarovar takes maximum initiatives possible to protect the information you share with us. We have taken advanced technology and security measures along with strict policy guidelines to secure the privacy of our customers and save their information from any unwanted access. We are constantly enhancing our security measures using more advanced technology.

Our privacy policy may change due to any unforeseen circumstances and enhancement of technologies. To get access to our new privacy policy, keep checking the websites regularly and identify our latest policies.

Thank you for using holysarovar.com! We assure you a safe transaction.